Internet FIX-IT SCAMS is a widespread problem. Calls or internet pop-up messages declaring to be technical specialists from Microsoft, Apple, Facebook, Google, etc. are SCAMMERS declaring your computer is in danger of crashing and infected with viruses and all the data and pictures will be lost. They are trying to frighten and panic you. They again, assert being from a major company i.e. Microsoft, fix computer problems and for you to click a link or call a toll-free tech support number. That’s when the problem begins. Hang up the phone, close the browser, or shutdown the computer. Companies do not call or send pop-up messages, also the IRS, Social Security, or other government agencies do not phone or send pop-up messages.
Scammers send pop-up messages or phone calls advising your PC has been identified to possess viruses, Trojans, and additional malware. They ask to give them remote access to fix your computer, identifying bogus problems.
DO NOT ALLOW REMOTE CONTROL OF YOUR COMPUTER. DO NOT CLICK THE POP-UP OR ANY LINKS. DO NOT CALL A NUMBER THAT POPS UP ON YOUR SCREEN.
Scammers operate by:
- Scaring people with impending doom for your data and computer.
- Professing to be from Microsoft, Google, or Apple
- Use technical jargon
- Disclose that files that are open show a problem (they don’t)
- Request remote access. NEVER ALLOW!!
- Install software that gives access to sensitive data, i.e. credit
card numbers, bank accounts, user names, passwords, etc. - Charges you for non-essential software, fixing your computer and offers
a warranty/maintenance packages using PayPal or your credit card
Scamming is a trillion-dollar business. Do not be a victim. Common sense is the number one defense against scams. Remember, no major company or government agency calls or send pop-up messages. Nobody on the internet or a pop-up message can diagnose your computer for viruses or malware unless you give them remote access or download software that allows diagnosis.
NEVER DOWNLOAD OR GIVE REMOTE ACCESS FROM POP-UPS OR PHONE CALLS. DO NOT RESPOND TO ANY COMMUNICATIONS CLAIMING YOUR COMPUTER HAS A PROBLEM.